Resources and Links

This page is home to the resources that the project produces. And anything else we think might be helpful for people interested in the things we discuss. Please do email us with anything you think we should include.

This project’s resources

You can download version 2 of the paper Help! Support Needs Starter Guide (November 2025) here

You can download To Serve and/or Protect: AI and vulnerability an financial services here

You can download the original version of the paper Help! Support Needs Starter Guide (2025) here

You can download the Paper 10 Design Principle : Consumer Vulnerability Data Sharing, here

You can download the paper, A Problem Shared, describing how co-creation can lead to more accessible products, written by Dan Holloway and Chris Fitch, here

You can download the paper, Building Bridges, describing the process by which the list was originally created, written by Dan Holloway and Chris Fitch, here

You can download the paper, Designed for Life, describing the purpose of this project, written by Chris Fitch and Dan Holloway, here

Our stakeholders and participants

Digital Accessibility Centre

Experian

Accessibility Services

Welco.me