WhatWeNeed.Support Privacy Policy
Our contact details
Name: Christopher Fitch
Web Address: www.whatweneed.support
E-mail: info@whatweneed.support
The type of personal information we collect
We currently collect and process the following information from contributors to the list:
- Personal identifiers and contact information (for example, name and contact details such as email address)
- Details of any vulnerability, medical condition or other special category data you disclose to us and consent for us to process
- Details of support needs you disclose to us
We currently collect and process the following information from individuals who wish to be kept up to date with news about the list:
- Personal identifiers and contact information (for example, name and contact details such as email address)
- Marketing preferences
- Organisation you are employed by
How we get the personal information and why we have it
The personal information we process is provided to us directly by you for one of the following reasons:
- You wish to contribute to the list and therefore disclose information about a vulnerability, medical condition or support need alongside data which enables us to personally identify you, such as an email address
- You wish to be kept up to date with news about the list
We use the information that you have given us in order to update the support needs in our list, we then delete any record which links to data to an individual.
In the meantime such data may be stored in our email systems hosted by WordPress.org. Where you have asked to be added to our mailing list your data will be shared with MailChimp.com.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@whatweneed.support
(d) We have a vital interest.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep all personal data for a maximum of three years. We will then dispose your information by secure destruction.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information where we are processing it on the basis of consent, this includes information about health conditions.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@whatweneed.support if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at info@whatweneed.support
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
What We Need 